I assessed several years of LISTEN’s donor engagement strategy and resulting gifts, as well as the organization’s staff and board capacity, and other internal key elements needed to support a growing development effort. A series of recommendations, an annual plan, and additional training was provided for the staff and board on basic elements of the donor cycle and giving vehicles.  For several years, I drafted, designed, and implemented multiple development materials for the agency, including major donor and annual fund appeals, program-specific appeals, grant applications and reports, electronic newsletters, social media, and other marketing materials.